Active Listening -Mental Model 084

How To Stop Pretending To Listen To People, And Actually Listen 

Fully concentrating, understanding, responding, and remembering what is being said.


Example: Here are some things we do when listening actively:

  • Maintain eye contact.
  • Avoid other distractions.
  • React to what they’re saying with body language, such as raised eyebrows when they share something surprising.
  • Ask questions to clarify points.
  • Use our own words to repeat what they said.  


Wisdom: “Most people do not listen with the intent to understand; they listen with the intent to reply.” ― Stephen R. Covey


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